Customer relationship management (CRM)
Customer welded wire mesh relationship management (CRM) is an acquisition, maintain and increase the profit of the customer. CRM is a set of advanced management system and technology, and welded human resources, it will be through the business process and professional technology, effectively integrate for enterprise involving customer or consumer fields offer perfect integration, makes wire the enterprise can lower cost and higher efficiency to satisfy the needs of customers, and customer relationship established based on learning based on the model, mesh thus make one-to-one marketing enterprise can maximize customer satisfaction and loyalty, restore the lost customer, retain existing customer, continuous development of new customers, explore and welded wire mesh firmly grasps can bring the greatest value. Its essence, CRM is a set of new management idea, the customer is the core of their business, welded wholeheartedly for customer service, customers come around. As a kind of new management philosophy, its connotation, can from different angles, and different levels to understand. wire In the whole life cycle of CRM customers in regard customer as the center, simplify the associated with the customer of the business process mesh (e.g., sales, marketing, service and support, etc.), and will focus on the needs of customers. As a new kind of CBM management philosophy, its connotation welded wire mesh is rich. By constantly improving its sales, marketing and management, customer service and support and customer relationship on business process and improve each link, so welded as to shorten the automation degree of sales cycle, reduce cost of sales, sales, increase the income and expand market share of earnings, occupy more, wire seeking new market opportunities and sales channel and, eventually, radically improve enterprises core competitive power, makes the enterprise in todays competitive environment, the invincible position. mesh CRM will advanced thought and best practices, and through the use of the advanced technology and finally help enterprise to achieve these goals.To implement ERP welded wire mesh source of enterprise generally have hundreds or thousands of people earning tens of millions of yuan, the scale, although only paying service fee, without paying welded software license fee charging pattern to help enterprises of mass reduced the cost of implementing ERP, but still need to purchase hardware equipment and construction wire team, operation and maintenance of IT in the open source model greatly saves ERP software licensing fee also cannot help enterprises to save the hardware, mesh manpower, operation cost, etc. The enterprise smaller, less investment, more number of small and medium-sized enterprises must also pass if buying hardware construction, operation and welded wire mesh maintenance of the team IT even open mode implementing ERP, they have to pay for the input is weak. Especially in the current economic welded downturn continues, under the situation of small and medium-sized enterprises actually need a more cost-effective, performance is better, function integration software, and can meet the wire safety, individuation, no maintenance, through the Internet use anytime enterprise management system, and what solutions can also meet these requirements? The answer is in the mesh open source ERP on cloud calculative ERP, cloud calculative ERP as grid can provide clients with low price and on-demand purchase, safe and reliable power welded wire mesh supply service that customers use ERP software services, cloud calculative ERP inherited the open-source software as a service of ERP, users need not pay software welded license, purchase hardware construction, operation and maintenance of IT, as long as pay cost of renting service fee, but not the general meaning on technology, wire online renting a large-scale computing clouds ERP solution parallel computation, storage, and distribution of real-time data backup, application of data integration, safe and reliable, personalized mesh applications on the key problems. To each customer by the browser can use the computer to run on ERP software.As e-commerce websites, especially in the welded wire mesh operation of Chinas infrastructure is not perfect and relatively expensive, how to use the existing network platform and limited bandwidth, for the enterprise management to welded provide enough resources to support for the enterprise, maintenance can bring higher profits of customer return rate is the key. Usable Web mining method provides wire Web performance analysis (Web), when the Perfomance site visit, can increase invalid path analysis, which is invalid access from the cancellation or removed, "Death chain mesh analysis" are using Web link structure mining technology, which links are analyzed in the Web users dont visit or cannot access "dead", which is the welded wire mesh site of useless information, or invalid from the site of the website, can improve the efficiency of the visit, website operators more know exactly this welded Web site features of products or information, Customer relationship management (CRM), one of the big customer relationship management is to different customers have difference of wire B2B customer service, such as using Web analysis method and identify client (group) profit, and provide customized service and special links etc, can cut redundancy, mesh and ensure the normal users user access and the effective utilization of resources optimum effect.
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